How can I place an order on CincoMall?

You can browse products on the CincoMall website, add desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

CincoMall accepts various payment methods, including credit/debit cards and bank transfers. For bank transfers, ensure to complete the payment promptly to avoid order cancellation.​

Orders completed before 3:00 PM on weekdays and are shipped within 7 working days.

Delivery typically takes 1–2 business days, depending on your location. You can track your shipment after order confirmed

Yes, if the product has not yet been shipped. For orders paid via bank transfer, you can cancel directly through contacting us from our contact page and request for refund payment.

To initiate a return or exchange, contact customer service within 7 days of receiving the product. Ensure the product is unused and in its original packaging. Detailed instructions will be provided by the support team.

All electronic products purchased through Cinco Mall are eligible for service at authorized A/S centers nationwide. For assistance, contact customer support team.

All electronic products purchased through Cinco Mall are eligible for service at authorized A/S centers nationwide. For assistance, contact customer support team.

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